*[ALSHEMAL NORWAY KOUSSA] Data Privacy Policy**

 

Effective Date: [01-01-2024]**

 

1.Introduction*

 

[ALSHEMAL NORWAY KOUSSA] ("we," "us," or "our") is committed to protecting the privacy of our customers and their personal information. This Data Privacy Policy outlines how we collect, use, and protect customer data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

 

*2. Information We Collect*

 

We collect and process the following types of personal data:

- Contact information (e.g., name, email address, phone number)

- Booking and reservation details

*3. How We Use Your Data*

 

We use your personal data for the following purposes:

- To process bookings and reservations

- To provide tour services and related information

- To communicate with you about your bookings

- To improve our services and customer experience

- To comply with legal and regulatory requirements*

 

4. Data Protection and Security*

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We also ensure that our third-party service providers adhere to high data protection standards.

 

*5. Data Retention*

 

We will retain your personal data for as long as necessary for the purposes described in this policy and in accordance with legal requirements. After which, we will securely delete or anonymize it.

- Payment information

- Passport or identification data for travel purposes

- Customer preferences and special requests

- Location data for tour arrangements

- Communication history with our customer support

*3. How We Use Your Data*

 

We use your personal data for the following purposes:

- To process bookings and reservations

- To provide tour services and related information

- To communicate with you about your bookings

- To improve our services and customer experience

- To comply with legal and regulatory requirements*

 

4. Data Protection and Security*

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We also ensure that our third-party service providers adhere to high data protection standards.

 

*5. Data Retention*

 

We will retain your personal data for as long as necessary for the purposes described in this policy and in accordance with legal requirements. After which, we will securely delete or anonymize it.